What you can do after login
After logging in you’ll reach your personal dashboard — a single place to:
- Buy & sell cryptocurrencies with local payment options.
- View balances across wallets and accounts, with real-time valuations.
- Withdraw & deposit funds securely (subject to verification & limits).
- Download statements and transaction history for accounting or taxes.
- Manage security — enable 2FA, device management, and session logging.
Security measures & compliance
Bits of Gold operates under applicable regulatory frameworks and employs technical safeguards including encrypted communications (TLS/HTTPS), hardware custody for cold storage, and regular audits. Logging in is only the first step — we strongly recommend enabling additional protections such as strong passwords, 2FA, and device verification to reduce risk.
Troubleshooting login issues
Common problems and quick fixes:
- Forgot password: use Reset password to receive a secure email link.
- 2FA codes not accepted: check your authenticator app time sync or use backup codes.
- Account locked: follow the unlock instructions sent to your registered email or contact Support.
- Suspicious activity: immediately change your password, revoke active sessions, and contact support.
Need more help? Visit our Help Center or open a support ticket. For security incidents call our emergency line (listed in the Help Center).